Kray

Virtual Retail Salesperson

AI-powered solutions for brands to create engaging, dynamic customer experiences

10yr AI Startup Studio
30 AI Engineers and Designers
Trusted Partner
Trusted Partner
Trusted Partner
Trusted Partner

What We Enable

Increase Leads & Sales by 10%

Connect potential clients with distributors through intelligent matching and personalized recommendations

Seamless Experience

Capture user information naturally while providing personalized recommendations based on their unique needs

Dynamic & Engaging

Move beyond traditional static Q&A formats with natural language, voice, and image interactions

The Challenge

Understanding real customer needs from extensive retail research

"I shopped at major beauty retailers across USA, Singapore, UAE, Germany, Australia, and India. I found shoppers feel uncomfortable or judged by salespersons about their daily routine or skin texture. Sometimes they have too many questions, and due to hesitation, they can't get the right product."

- Swati Sharma, Chief Design Officer at Smarter.Codes

I want to

Know about health & skin products suited to me in an interface where I don't feel judged

Through

Humane guidance via natural text, voice, or pictures rather than lengthy forms

So that

I can buy products with full knowledge of what my skin needs and expected results

Our Solutions

Guide Me

When users need guidance on their health or beauty concerns while getting product recommendations. Users can communicate their concerns about specific body parts with text, voice, pictures, or lab reports.

🫀
Heart & Circulation
🧠
Brain
🦴
Bones & Joints
👁️
Eyes/Vision
Beauty & Skin

Full Body Assessment

Users may reach out for guidance on one concern, but showing them their full body reminds them to address other areas. The system allows natural conversation on each body part they highlight.

Smart Detection: AI identifies symptoms, demographics, lifestyle, and indicators to filter accurate recommendations

Value First, Not Sales

AI builds rapport by first providing wellness tips to help users reach their goals. Products are suggested second, after establishing trust through valuable guidance.

5 Simple Tips for Good Gut Health
Lifestyle articles and wellness guidance
Recommended Products
Personalized product suggestions

Progress Tracking & Check-ins

Users receive push notification reminders for lifestyle improvements or product application. AI builds beautiful personalized dashboards based on user conversations over time.

Retrospecting on health progress triggers users to share concerns more frequently and maintain their personalized health log as a habit

How It Works

Pre-train Knowledge Graph

Build comprehensive product and health knowledge relationships

Thorough Testing Data

100s of crowd-testers validate AI accuracy scientifically

Debug Knowledge Graph

Continuously improve AI accuracy to 95%+

Knowledge Graph in Action

When a user mentions symptoms like "bloating issue" and "borderline sugar or insulin resistance," AI identifies key concepts including:

Smooth Bowel MovementDigestionConstipationHealthy GutActive LifestyleFiber Rich DietBone & Calcium Supplements

Capabilities Roadmap

Foundation

Live
Text ChatbotProduct DiscoveryHuman in the Loop

Enhancement

In Progress
Auto-completeProduct KnowledgeCross-sell ProductsScan Documents

Advanced

Planned
Phone Camera InputFilter/Sort/CompareRemember CustomerWearable Trackers

Next Generation

Future
Voice ChatbotIn-store KioskSize FinderIn-store Robots
Powered by Kray.ai10 years of AI innovation